Essential Information
Opening hours, currency, Internet access, local customs and traditions, embassies and consulates… In sum, all kinds of practical information. Welcome to our survival guide to Madrid, so that nothing takes you by surprise when you come, and you can enjoy your stay without worries.
Preparing your trip
Tourist Passes
Discounts on museums and transport. Find out how to save time and money during your stay in Madrid.
Madrid's Climate
Whether it’s cold or hot or cold, Madrid offers comfortable visits all the year round.
Practical information
Some guidelines to help you fully enjoy your stay and make sure that nothing catches you off guard.
Visas
Your identity card or passport, maybe your visa, and your suitcase are all you need to have a great time in Madrid!
Money in Madrid
Find out more about tipping, exchanging money and tax-free shopping.
Once you're here
Emergency Services and Healthcare
Everything you need to know about hospitals, healthcare centres, the toll-free number 112, the SATE and the latest on the Coronavirus.
Emergency Tourist Assistance Service (SATE)
OFFICIAL PRODUCTS
Panoramic views at 92 metres
An observation deck offering wonderful vistas of the city.
Official Madrid Shop
Visit our online store (in Spanish) of souvenirs made by local artisans!
Madrid City Tour
Hop on board the city's official sightseeing bus!
