Welcome to Madrid

The former Communication Palace is a monumental building that has been the seat of Madrid City Council since  2007. Designed and built by Antonio Palacios and Joaquín Otamendi as the headquarters for the Spanish Post Office, it was opened in 1909. In 1993, it was declared a Building of Cultural Interest in the Monument category.  

Following patterns of  rationality and functionality,  the building represents the union of tradition and modernity. Built out of stone, iron and glass, the Cibeles Palace stands on a plot that used to be the former gardens of Buen Retiro.

The building is divided into different spaces:

  • The former Operations Hall of the Central Post Office, on the 2nd Floor, has a cultural information point about the city, and the Cibeles Collection cafeteria  – restaurant .  In addition, from December 2022 onwards, the Patio de Operaciones courtyard will be home to the Landscape of Light Interpretation Centre, an educational space where you can discover the treasures of this area, which stretches from the Paseo del Prado, to the neighbourhood of Los Jerónimos an El Retiro, declared a World Heritage Site on 25 July 2021.

  • The former Palace Chapel, on the 2nd Floor, where different cultural activities are held.

  • CentroCentro, which boasts  8,000 m2 divided on Floors 1, 3, 4 and 5, offers an extensive programme of cultural activities focusing on contemporary art.  

  • The Glass Gallery, is a 2,800 m2multi-purpose space for use by the city  which is covered by the impressive glass dome.

  • The Caja de Música Auditorium, with capacity for 262 people and fully accessible, is located under the Glass Gallery. Built at a later date, it holds presentations, concerts and conferences.

  • Two multipurpose rooms, Jorge García Berlanga and Sigfrido Martín Begué, located on the first floor.

  •  Cibeles Palace Restaurant and the Cibeles Terrace, located on the sixth floor.

  • Madrid Viewpoint, located in the palace tower, offering an amazing panoramic view over the city.

 

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Palacio de Cibeles
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Palacio de Cibeles
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Palacio de Cibeles
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Palacio de Cibeles
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Palacio de Cibeles
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Palacio de Cibeles
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Palacio de Cibeles
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Palacio de Cibeles
Services
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Lost & found
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Shop
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Catering area
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Lockers / Cloakroom
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Cafeteria
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Information points
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Restaurant
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Guided tours
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Lift
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Nursing room
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Free Wi-Fi
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Baby-changing facilities
Practical Information
Address
Plaza
de la Cibeles, 1
28014
Tourist area
Paseo del Arte
Telephone
(+34) 91 480 00 08
Fax
Metro
Banco de España (L2)
Bus
001, 1, 2, 5, 9, 10, 14, 15, 20, 27, 34, 37, 45, 51, 52, 53, 74, 146, 150, 203, C03, E1, N1, N2, N3, N4, N5, N6, N7, N8, N9, N10, N11, N12, N15, N16, N17, N18, N19, N20, N21, N22, N23, N24, N25, N26, N27
Cercanías (local train)
Madrid-Recoletos
BiciMAD bike-share scheme

Docking stations:

- Plaza de Cibeles

- Banco de España A (calle Alcalá, 49)

Price

Free entrance to the building.

Madrid Lookout:

General Entrance Fee: € 3 (+€ 0.50 for administrative fee for on-line purchases)
Reduced Entrance Fee: € 2.40: People officially registered as unemployed; € 2.25: 2 - 14 years old / Pensioners / Over 65s; € 1.50: People with a disability and companion; € 1: Children under the age of 2
 (+€ 0.50 for administrative fee for on-line purchases)

 

Times

Ticket Office:

Tuesday to Sunday: 10am - 1.45pm / 3pm - 7.30pm. Floor 2

CentroCentro, exhibitions:

Tues - Sun: 10am - 8pm

5 January: 10am - 2pm

Closed: Mondays, 1 and 6 January, 1 May and 24, 25 and 31 December. 

Madrid Lookout:

Tues - Sun: 10.30am - 2pm / 4pm - 7.30pm

Last entrance half an hour before closing. Access permitted every 30 minutes approximately. Opening times may vary for safety reasons or adverse weather conditions.

Closed: Mondays, 1, 5 and 6 January, 1 May and 24, 25 and 31 December. 

Type
Sights and monuments