Welcome to Madrid
Open all year round offering everything visitors need to enjoy their stay.
Services:
- Face-to-Face Customer Service
- Audiovisual facilities
- Free Wi-Fi
- Customer Service via WhatsApp on (+34) 619 111 094
- Adapted counter
- Auto-consultation with downloadable QR code
- Hearing loop
- Tickets for the Madrid City Tour hop-on-hop-off bus (Credit card payments only).
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Accessibility
Física
It has an accessible counter.
Visual
It has an Accessible Map of Madrid in braille with a downloadable QR for mobile devices to provide visually impaired people with all the tourist information they might need.
Auditiva
Equipped with a magnetic loop for people with impaired hearing.
Services
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Information points
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Free Wi-Fi
Practical Information
Address
Plaza
de Cánovas del Castillo, 1
28014
Tourist area
Paseo del Arte
Telephone
(+34) 91 578 78 10
Fax
Email
Metro
Estación del Arte (L1)
Sevilla (L2)
Banco de España (L2)
Bus
001, 6, 10, 14, 26, 27, 32, 34, 37, 45, C03, N9, N10, N11, N12, N13, N14, N15, N17, N25, N26
Cercanías (local train)
Madrid-Atocha
BiciMAD bike-share scheme
Docking stations:
- Marqués de Cubas (calle del Marqués de Cubas, 25)
- Huertas (calle Jesús, 1)
Price
Times
Type
Services
Tourist information points. Tourist offices
Official Toursim Website
