Tourist Information Centres

Centro de Información Turística Plaza Mayor

Punto de Información Turística Atocha / Museo Reina Sofía

Punto de información Turística Plaza de Callao

Across the city you'll find tourist information points with friendly staff who can offer advice and give you brochures and maps to make the most of your stay in Madrid.

You can also use the following channels to obtain information about the city:

Telephone (+34) 915 787 810: 9:30am-8:30pm
Whatsapp: (+34) 619 111 094: 9:30am-8:30pm
Via e-mail: turismo@esmadrid.com: 9:30am-8:30pm
On this Tourism website: www.esmadrid.com: 24 hours

Project to Modernise Tourist Information Points co-financed by the European Regional Development Fund.

Punto de Información Turística Reina Sofía

Reina Sofia Tourist Information Point

Located by the Reina Sofía Museum, it offers all the cultural information you need to enjoy Madrid.

Plaza Mayor Tourist Information Centre

Madrid's largest and most centrally-located tourist information centre is open 365 days and is right next to the city's official new souvenir shop.

Punto Información Turística Aeropuerto Adolfo Suárez Madrid-Barajas (T4. Sala 10)

Adolfo Suárez Madrid-Barajas Airport Tourist Information Point (T4, lounges 10 and 11)

The Madrid city council offers all documentation needed for your enjoyment of Madrid.

Servicio de Atención al Turista Extranjero (SATE)

Emergency Tourist Assistance Service (SATE)

A specialised service that assists foreign visitors involved in incidents that require police intervention.

Punto de Información Turística CentroCentro

Tourist Information Point CentroCentro

Art and culture information point located inside the magnificent Palacio de Cibeles.

Punto de Inf. Turística Aeropuerto Adolfo Suárez Madrid-Barajas (T2. Entre Salas 5 y 6)

Adolfo Suárez Madrid-Barajas Airport Tourist Information Point (Terminal 2, lounges 5 and 6)

Madrid City Council provides you with all the documentation you need to enjoy Madrid.

Plaza de Callao Tourist Information Point

Located in this central square, it offers all the cultural information you need to enjoy Madrid.

Punto de información Turística Estadio Santiago Bernabéu

Santiago Bernabéu Stadium Tourist Information Point

Located next to Madrid's legendary football stadium, it offers all the cultural information you need to enjoy Madrid.

Punto de información Turística Paseo del Prado

Paseo del Prado Tourist Information Point

Standing next to the Prado Museum, it offers information about cultural events and activities in Madrid to enjoy the city to the full.

Royal Palace Tourist Information Point

Located next to the Palacio Real and the Teatro Real opera house, it offers all the cultural information necessary to enjoy Madrid.

Punto de Información Turística Cuesta de Moyano

Cuesta de Moyano Information Point

Located in one of the book stalls on Cuesta de Moyano, if offers all of the necessary information to enjoy Madrid.

Visit our new store!

Tienda Casa de la Panadería

The Tourist Information Centre in Casa de la Panadería now features a new shop where you can purchase original souvenirs made by some of Madrid's finest homegrown artisans.

Accessible tourist map

Mapa turístico accesible de Madrid para personas con discapacidad visual

Listen to the audio recordings for 16 of Madrid's most famous landmarks with this new accessible map available at the city's tourist information points